SEAMUS MCPEAKE
← REGISTER / ENTRY 03REVOLT · SERVICE DESIGN · UW HCDE 518

Helping vape users dispose of “disposable” vapes safely, from the box to the bin.

Disposable vapes contain lithium-ion batteries that start fires when they're thrown in the trash or recycling. Our team designed ReVolt: labels on the vape and its box, a website with a drop-off map, and drop-off bins, all connected by one QR code system.

MY ROLE
Research + design: problem framing, secondary research, usability testing, packaging and label design
TEAM
Seamus McPeake, Divya Mavinkurve, Hayley Jang, Yubo Zhao
TIMELINE
10 weeks · Fall 2023 · UW HCDE 518
METHODS
Secondary research, survey, semi-structured interviews, affinity mapping, sketching, cardboard prototyping, think-aloud usability testing
TOOLS
Figma, Zoom, Google Workspace, pen + paper
FIG. 00THE REVOLT SYSTEM · PRINTED PROTOTYPES
Hero image: the ReVolt system
10
survey responses
8
user interviews
4
usability tests
4
connected touchpoints

01 · THE SOLUTION

ONE SYSTEM, FOUR TOUCHPOINTS

Instead of a single product, we designed a path: every point where someone handles a vape tells them it doesn't belong in the trash, and points them to where it does.

01 · ON THE VAPE
FIG. 01
Info sticker

Info sticker

Tells users not to recycle or trash the vape, explains why, and links to the ReVolt site with a QR code.

02 · ON THE BOX
FIG. 02
Box redesign

Box redesign

Separates the two jobs: the box is recyclable, the vape gets scanned. A labeled QR code reads “Scan Me.”

03 · ONLINE
FIG. 03
ReVolt website

ReVolt website

A map that finds the nearest drop-off bin, plus clear explanations of why proper disposal matters.

04 · IN THE WORLD
FIG. 04
Drop-off bin

Drop-off bin

Attaches to existing bins or sits where people vape, marked with the same symbol as the vape and box.

Every touchpoint shares the same ReVolt symbol, so the bin is easy to recognize once you've seen the label on your vape or box.

02 · THE PROBLEM

There are almost no disposal options for “disposable” vapes, and their lithium-ion batteries cause fires, chemical leaks and poor material recovery when they end up in trash or recycling.

HOW THIS PROJECT STARTED

Our team set out to design for battery disposal. While doing secondary research, I came across reports of vapes causing fires at waste facilities. I proposed shifting our focus to disposable vapes, since it was a more specific problem with no clear existing solution, and the team agreed.

WHO WE DESIGNED FOR

Adults (18+) who had used disposable nicotine vapes in the past year.

12Mdisposable vapes sold in the US every month
4.5disposable vapes thrown in the trash every second
40%of fires at waste facilities are triggered by lithium-ion batteries like the one in a vape

Sources: The Guardian, Time, Vice, Gaica, Veolia.

03 · THE RESEARCH

SECONDARY RESEARCH → SURVEY → INTERVIEWS

Secondary research framed the problem. A survey then found people who use disposable vapes, and semi-structured interviews, virtual and in person, showed how they actually get rid of them.

STEP 1 · SECONDARY RESEARCH5news and industry sources on vape disposal and battery fires.
STEP 2 · SURVEY10responses from adults who had used disposable vapes in the past year.
STEP 3 · INTERVIEWS8semi-structured interviews, a mix of virtual and in person.
RESEARCH QUESTION 1Is the existence of improper vape disposal apparent?
RESEARCH QUESTION 2Are users aware of proper vape disposal methods?

MY PART: proposed the topic, led the secondary research, helped craft the survey, and ran interviews and usability tests.

04 · WHAT WE FOUND

2 INSIGHTS

Affinity mapping our interview notes surfaced two problems: people didn't know, and even if they did, doing the right thing was a hassle.

INSIGHT 01

Users are unaware

Between a lack of education on how to dispose of a vape and on why it matters, users had no idea what proper disposal looked like.

86%of participants who put vapes in the trash didn't know about proper disposal
I feel like there's a lack of education about proper disposal, it's part of the reason I didn't know.PARTICIPANT
FIG. 05
Users are unaware
INSIGHT 02

Proper disposal is inconvenient

Even people who knew it was harmful had nowhere easy to take a used vape, so the trash won by default. That included a vape store owner.

75%of participants throw their vapes in trash bins
I know it's harmful, but I don't think anyone makes such efforts, and not many are aware… I wish there were better ways, but we just tell them (customers) to throw it away.PARTICIPANT · VAPE STORE OWNER
FIG. 06
Proper disposal is inconvenient

05 · IDEATION

GROUP SKETCHING

HOW MIGHT WEHow might we increase the convenience and awareness of proper vape disposal processes and techniques?

Our team ran a sketching session to generate ideas that could spread information and make disposal easier. From casing redesigns to battery changes, we went wide, then chose two directions: purpose-built community bins for convenience, and a packaging redesign with a companion website for awareness.

06 · TESTING → CHANGES

WHAT WE CHANGED BASED ON TESTING

I ran think-aloud usability tests with 4 participants using a low-fidelity prototype: a cardboard bin, a mock vape box and vape, all with QR codes and symbols, plus a mobile website prototype. Participants unboxed the vape, scanned the QR code and went through the site.

USABILITY PROBLEM 01

Participants didn't know what the QR code did, or what they were supposed to do with it.

WHAT WE CHANGED

We labeled every QR code with what it does: “Scan Me” on the box, and “Learn how to properly dispose of me →” on the vape's sticker.

FIG. 12BEFORE → AFTER
Before → after
USABILITY PROBLEM 02

Participants confused our disposal symbol with recycling symbols.

WHAT WE CHANGED

We split the box label in two: “Box” with the recycling symbol, and “Vape” with the QR code, so it's clear the box gets recycled and the vape doesn't.

FIG. 13BEFORE → AFTER
Before → after

07 · FINAL DESIGNS

MEDIUM-FIDELITY PROTOTYPES

We printed and assembled each piece to test it the way people would actually handle it.

PACKAGING

Box redesign

A recyclable-box symbol tells users the box itself can be recycled, and a labeled QR code takes them to the ReVolt website.

FIG. 14BOX · PRINTED PROTOTYPE
Box redesign
ON THE VAPE

Info stickers

Stickers on the vape give immediate disposal information, a reason to care (fires at waste plants), and the same QR code.

FIG. 15VAPE STICKER · PRINTED PROTOTYPE
Info stickers
IN THE WORLD

Drop-off bin

A bin that attaches to existing trash bins or objects in common vaping areas, with disposal information and a QR code to the ReVolt website.

FIG. 16DROP-OFF BIN LABEL
Drop-off bin
ONLINE

ReVolt website

Users enter their location to find the nearest drop-off bin on a map. The site also explains proper disposal and shares statistics on the harm improper disposal causes.

FIG. 17MOBILE WEBSITE
ReVolt website

08 · REFLECTION

WHAT I'D CHANGEMore rounds with usersI would have liked a few more rounds of iteration and research before finalizing. We tested once and changed the design, but I'd want to test those changes too.
LEADERSHIPKeeping the team focusedThis project was great practice in leadership: pitching the topic, then pulling the group back to our goal when things got disorganized. I'm proud of what we made.
MAKING AN IMPACTTaking it beyond classNext steps would be reaching out to local government about funding education and drop-off bins, and getting real numbers on what implementation would cost.
built in Framer by Seamus McPeake